To find a rewarding job that can utilize my skill and expertise in office management and quality control functions. With 11 plus years serving as direct assistant to the President and Vice President of 3 companies, I bring energy and enthusiasm, commitment and an open mind to learning new procedures. My attention to detail, keen ability to spot errors and great customer service experience, can lend to becoming an asset to your organization.
Computer Literate - currently using Microsoft Office Pro, Office Portal and cloud web based programs. Daily use of Excel programs including ability to create spreadsheets with formulas, understanding of proper sorting and query functions, multiple spreadsheet cell formula setup, and proper saving and copying. Knowledgeable of all office equipment Digital printers, postage meters, laminating machines. Multi-line phone and paging systems. Able to operate and trouble shoot desktop and production laser printers -Xerox 7500 an Ricoh 900, Konica Minolta too.
Certified Typing 62 wpm, 10 key calculator by touch, Outlbook programs including calendars, Work with CRM web based apps -Salesforce, bilingual and fluent in Spanish/English, ability to work independently and as a group to complete a task, great attention to detail, ability to spot errors or spot trends, helpful in forecasting, excellent phone skill, punctual, excellent work ethics, quick learner, self taught in most positions held, good transportation. Excellent health.
Bestforms is a trade only manufacturer of business forms. Duties are as follows:
- Customer Service -Answer phone calls, and emails to asses and review customer needs. Prepare proposals, get shipping quotes to prepare freight costs, track packages, assist customer with billing questions, email invoices, handle product complaints or billing errors. Make follow up calls or emails on bids sent.
-Using Word, create and distribute sales planning sheet for sales team an management. Typed all correspondence for three partners.
-Using Excel, maintain a follow up spreadsheet for all sales reps to track interest and assign followups. Use excel templates to determine cost and amount of raw materials needed for given job. Sort data to locate proper die cuts needed or tools or prepare purchase orders to make if none exists. Also know proper saving, sorting and converting to pdf.
-Using Word, create and distribute sales planning sheet for sales team an management . Typed all correspondence for three partners.
-Using Access, database system to enter key information on jobs produced, then utilize these by query and running reports to determine product forecasting etc.
-Internet web research for new prospects and customers
Use Outlook-to maintain a sales calendar for sales team and management using shared calendars.
-Proficient in the use of all office equipment: fax machines, copiers, printers, calculators, meter machines, laminating equipment. Current operating systems are Microsoft 365 Office Suite, and CRM system Salesforce
-As current lead, also assist other CSR's with reviewing for accuracy their proposals.
Relative to Squire: Noteworthy to mention that everything I do requires the use of mathematical computations to determine amount of raw materials. Accuracy is important especially when dealing with high dollar value products. A penny off can be off by thousands of dollars. This attention to detail and accuracy in dealing with numbers fits right in with the expectations of handling A/P and A/R an time sheets as noted on your job posting. Our current entering of data on our order processing database can be similar as entering data into Quickbooks. Accuracy in both is very important that's why I feel I can be a good match to your Office Manager position.
As direct mail specialist, print buyer and mailing list broker for 11 years I assisted clients with design to mailing of their mail piece campaigns. Duties were:
Job costing, and estimating, purchasing of all related items to get the mail piece out (quoting an purchasing stock, envelopes, print buy, postage). Provided all services necessary from concept, create, print, and fulfill mailing services for clients including mailing list acquisition. All while making sure everything fell under accordance to postal rules and regulations. Proper use of Excel was highly important while maintaining client confidential data provided in excel, csv files, or dbf files by importing/exporting for mailing purposes. Handled all customer calls, complaints, request, and billing thru our Mail shop software then would be downloaded and used in Quickbooks for our accountant. I was the company proofreader for final drafts. Also used in HR for all translation needs. Was well liked by seemingly difficult customers because of my calm and patient manner.
Relative to Squire: A project manager handled ALL aspects with customers including billing the customer then receiving monies for payment of services or postage. Operated credit card machines and more Handling of funds and proper checks and balance was important and its this experience and trust I would bring to Squire. You may contact this past employer for a reference.
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