Asst Manager II/Third Key Holder Resume Example
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ASST MANAGER II/THIRD KEY HOLDER
Summary
Action-oriented manager with excellent client-relations and project management skills. Strong ability to communicate effectively with 18 years of hands on experience in planning, developing and implementing best business practices.
Accomplishments
Business Development
*Initiated 15 key partnerships which resulted in 26.3% increase in sales growth and 24% increase in profit over a 2 year period.
Competitive analyses
* Preformed competitive analyses of competing stores to adjust our sales plans for future company growth.
Protective services
*Applied safety procedures and policies as outlined in Department Safety Manuel.
Experience
February 2016
to
Current
Crate And BarrelLocations: Romeoville , ILAsst Manager II/Third Key Holder
- Lead customers through the process of selecting and purchasing professional and stylish attire for both business and casual situations.
- Assist in the condition of the store and ensured proper maintenance for customer appeal.
- Develop cordial and strong relationships with new and existing customers.
- In the Manager's absence, be sure all employees are obeying the rules and regulations of the company.
- Open and close the store in the Manager's absence-including handling cash and depositing according to company policy.
- Maintain a log of products sold and the actual stock available in the store in order to detect theft.
August 2012
to
August 2015
Brightview Landscapes, LlcMilwaukee , WIStore Manager
- Increased sales by over 20% over a 2 year period.
- Overseeing and leading workforce of high volume retail store/facility, managing its operations, including: sales and marketing, branding, hiring teams, training and development, inventory and ordering, customer service and client relations.
- Managed and supervised entire showroom department, including sales, customer service and credit collection.
- Analyzed past sales figures to set targets and enable sales-forecasting techniques.
- Monitored and documented inventory stock levels for future orders.
- Recruited and interviewed personnel for different positions and designed training programs for them.
- Introduced several training and motivational programs to boost morale of employees and motivate greater effort.
- Organized monthly meetings for appreciate and give feedback to sales personnel about their work.
- Participated in special events and promotional activities for improving sales results.
January 2002
to
August 2012
Michaels StoresBranch Operations Manager
September 1998
to
August 2001
Somerville And Green BrookSaugus , STATEMerchandise Manager
- Played a significant role in long-term strategic plans toward operational excellence - Developed long-range forecasts and maintained long-range financial plans, developed and implemented organizational strategies and policies.
- Supervised and increased effectiveness and efficiency of operational systems and processes/policies to support organization's mission; specifically, supported management reporting/information.
- Focal point for creating annual budget and monitoring cash flow - developed and managed annual budget and organized fiscal documents.
- Supervise business controls.
- Supervised and coached employees on a daily basis.
- Prepared monthly activity reports and generated year-end reports.
- Supervised the maintenance of organizational database/archive and administration files.
- Assisted in promoting new brands introduced to the market.
- Guided and supervised employees working in retail stores of the firm on products displays, promotion, new products, effective customer service and sales techniques.
- Worked in coordination with each store's individual needs, thus facilitating the successful functioning of the store.
- Developed strong relationships with customers - maintained cordial relations with existing and new customers.
- Submitted timely and accurate reports related to the arrival of new stock on remaining products in store.
- Maintained accounts of sales made, new orders, cash transactions and customer details.
- Supervised the condition of the store and ensured proper maintenance for customer appeal.
Education
Dec 1995
Seminole State CollegeCity, StateAssociate of Arts
Work Education Management Training, Human Resource Training, Regulatory Training, Customer Service Training, Reading and Understanding Financial Reports,
Time Management Training, Business Operations Training, Sales Training
Skills
branding, budget, Business Operations, cash flow, handling cash, credit, client relations, customer service, Customer Service Training, database, special events, financial, Financial Reports, hiring, Human Resource, inventory, managing, management reporting, Management Training, marketing, market, meetings, organizational, personnel, policies, processes, promotion, purchasing, Reading, retail, sales, sales-forecasting, Sales Training, strategic plans, Time Management, training programs, year-end
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Resume Overview
School Attended
- Seminole State College
Job Titles Held:
- Asst Manager II/Third Key Holder
- Store Manager
- Branch Operations Manager
- Merchandise Manager
Degrees
- Associate of Arts
Work Education Management Training, Human Resource Training, Regulatory Training, Customer Service Training, Reading and Understanding Financial Reports, Time Management Training, Business Operations Training, Sales Training
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