Client-focused Finance analyst with 3 years experience of providing solutions to customers and system enhancement.
I played a vital role in performing a clean up to minimize CTI unbilled charges caused by absence of ICSA references by chasing service providers and coordinating with the ICSA team to secure the ICSA details to proceed with the billing entries. As the SME for CTI reports, I accommodated several adhoc reports on top of her usual BAU because she understood how crucial those are to the planning and forecasting exercise of the FP&A team. Preparing the reports entailed the need to exert more time and effort because of the huge volume of data from source file and the intricacy of the required formatting. Despite these additional tasks, I had maintained proper work life balance and has kept her OT hours at a minimum level. Moreover, I had proven to be a supportive colleague to the juniors in our team, extending her assistance and guidance whenever possible. With the yearend fast approaching, the CTI recoveries team has already started due diligence in preparing for the upcoming 2018 billings. As the new contact person for CTI consumable products has started reaching out to the different product owners to discuss new products and computation methodologies that will be rolled out in the next year's cycle. This will be another challenging opportunity which involves logic testing and mapping updates to be done simultaneously with the other deliverables under her scope. The performance and quality of work she has shown this month gives the CO leads the confidence that she will be able to handle greater responsibilities and consistently execute positive results. That is why she is deserving to be recognized as EOM
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