Asst. Manager Resume Example
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ASST. MANAGER
Summary
Attentive manager with years of experience guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Skills
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Experience
Asst. Manager, Wendy's, June 2020-January 2021Elmwood Park , NJ
- Planned and prepared workflow schedules, delegating tasks for an 8-member team.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Created training manuals targeted at resolving simple and difficult customer issues.
- Developed open and professional relationships with team members, enabling better, more effective customer service.
Supervisor, John Deere, August 2014-November 2016Torrance , CA
- Complied with company policies, objectives and communication goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Enhanced group productivity by developing and implementing new strategies.
- Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Provided ongoing training to address staff needs.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Conducted evaluations and reviews for several employees.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Floor Hand-Driller, Robinson Drilling, October 2008-July 2014City , STATE
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Assisted with setting up and taking down drilling rig and various equipment.
- Obtained proper permits and completed job safety analysis (JSA) prior to beginning each new job.
- Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.
- Transported, equipment and materials utilized for assembling drilling tool.
- Mixed, weighed or measured, and monitored shaker and mud tank operations.
- Used hand and power tools, to perform repetitive tasks.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Checked daily project specifications to weigh and mix ingredients.
- Recorded production data in daily logs.
- Assisted assessment of finalized product development to maintain QC standards.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Trained new employees on proper use of equipment to prevent accidents.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Inspected finished products for quality and adherence to customer specifications.
- Helped machine operators set up and tend equipment to complete runs.
- Attended all company-offered training sessions to improve skills and learn operation of new machines.
Floor Hand-Motors, Patterson-UTI, May 2005-January 2008City , STATE
- Protected company inventory by maintaining and organizing storage areas.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Transported, equipment and materials utilized for assembling drilling tool.
- Assisted with setting up and taking down drilling rig and various equipment.
- Mixed, weighed or measured, and monitored shaker and mud tank operations.
- Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.
- Operated hand trucks, forklifts and scissor lifts.
- Recorded production data in daily logs.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
- Checked daily project specifications to weigh and mix ingredients.
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Monitored drilling fluid statuses and alarms to maintain operational efficiency.
- Mobilized and demobilized rural and remote drilling worksites under tight timelines.
Education and Training
High School DiplomaBig Spring High School, , CityStateMay 2005
Additional Information
4 years experience in welding
6 years experience in operating heavy machinery
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Resume Overview
School Attended
- Big Spring High School
Job Titles Held:
- Asst. Manager
- Supervisor
- Floor Hand-Driller
- Floor Hand-Motors
Degrees
- High School Diploma
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