Experienced Youth Soccer Coach and Referee, with over 10 years of experience the being in charge of large groups of individuals both children and adult. Handling and transferring of schedule and tournament information among several parties. Positive Attitude, Works well in groups if necessary, just as capable of handling things as an individual. Ability to make split second decisions and keep an objective opinion.
Hardworking Food service supervisor, often put in the mediating positions between regular staff and management (examples: Jimmy John's- P.I.C. Person in Charge, Panera bread- Associate trainer,). Trusted regularly monitor and keep track of expiration dates, times, and watch temperatures to ensure the best quality of food at all times. Memorizing and being able to repeat important information on products. Very good at making friends out of regular customers and taking care of any problems that may arise within given ability.
Instructed new team members on how to complete tasks such as make/prepare food, record times/temperatures, and learn about the foods to assist customers in their choices.
Completed all work tasks in the correct and compliant manner in order to set a good example.
Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
Provided friendly and courteous service to all guests.
Effectively used items in stock to decrease waste and profit loss.
Skillfully anticipated and addressed guests' service needs.
Responded to customer concerns in a knowledgeable and professional manner.
Trained and mentored up to 2 new employees each quarter.
Mediating between regular staff and management.
Inline to go to management training.
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