Associate Operations Specialist, 06/2014 to 07/2015Quintiles Research － Bangalore, India
Perform initial safety review of adverse events to determine seriousness, expectedness, reporter causality and overall event outcome.
Receive, triage, review and process data from various sources on time, within budget and meet quality standards.
Perform data entry for tracking and safety database, coding relevant medical terminology, writing descript narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case safety data base closure, coordinating translations and ensuring reports are sent to the customer within assigned deadlines.
Writing narratives, summarizing all relevant medical information for individual case safety reports.
Receive and document incoming telephone calls, faxes or emails from investigative sites or other sources.
Performing quality review of the clinical trials cases like open label, blinded and double blinded therapies and request investigators/product safety officers to gather all required medical information, including query generation, tracking and follow-up with reporters to the case.
Monitoring the PV outsourcing mailbox, handling and escalating email received as appropriate.
Hands on experience for data entry of case reports (clinical trials and post-marketing) into Argus database (7.0.2).
Participate in client meetings / project specific training sessions serve on departmental committees and projects as needed.
Interface with other (e.g.
Quality, Regulatory, Business units, etc.) Providing knowledge transfer to new team members.
External Consultant, 12/2012 to 01/2014IMS Health － Bangalore, India
Social media analytics can be applied at various stages of the drug lifecycle right from the drug discovery stage to the maturity stage.
Insights generated during each stage can be utilized across functions to serve specific business objectives.
For instance, during the development / clinical trials phase, social media analytics can help in understanding unmet patient needs which can shape research initiatives.
During the pre-launch phase, social media can be used in the marketing mix to raise awareness and monitor competitor activities.
During the launch phase, insights from social media can help in shaping marketing communications and brand messaging.
After launch, social media can help in driving drug adoption and monitoring brand reputation.
Physician and patients can be actively and cost effectively engaged during the maturity phase using social media.
Responsibilities: Identifying competitor's digital penetration and online promotions.
Identifying patient journeys for diseases and drugs.
Identifying social KOL's.
Identifying and management of Adverse events (AE's).
Project 2: (AppScript) Healthcare app store "AppScript", which is being developed around the concept of prescribing apps to the patients.
AppScript is the first app prescribing solution built to the standards that health care professionals and their patients expect in medication prescribing.
A Software-as-a-Service solution, AppScript classifies and evaluates more than 40,000 mobile healthcare apps currently available for download on iOS and Android platforms, categorized by stage of the patient journey.
Each app is assessed using proprietary IMS Health App Score, which ranks apps based on functionality, peer and patient reviews, certifications, and their potential to improve outcomes and lower the cost of care.
Responsibilities: Implementation of new concepts for delivery of apps to patients in healthcare system.
Arrangement of the apps according to category.
Implementing the Consumer Engagement strategy.
Project 3: (PCMH (Patient Care Medical Home) & EMR Projects) A Patient-Centered Medical Home (PCMH) is a team-based model of care led by a personal physician who provides continuous and coordinated care throughout a patient's lifetime to maximize health outcomes.
The PCMH practice is responsible for providing for all of a patient's health care needs or appropriately arranging care with other qualified professionals.
Responsibilities: Created, managed and implemented clinical-workflows to support successful adoption of Electronic Medical Record (EMR) and Practice Management Solutions.
Recommendations for further optimization of workflow and process using the EHR system.
Creating the reports for PCMH model of EMR product using IBM Cognos Reporting Tool.
PCMH consulting, identifying Gap analysis and EMR training.
Masters:Information Systems,presentStratford University － Falls Church, VAInformation Systems 3.85/4.0
Bachelor of Science:Pharmacy,October 2012Rajiv Gandhi University of Health Sciences － Bangalore, IndiaPharmacy 3.67/4.0 Healthcare Database: Oracle Argus Adverse event tracking database: Apex Programming languages: SQL Reporting tools: IBM Cognos Electronic Medical Records (eClinical Works) Med DRA coding
budget, clinical trials, Cognos, concept, consulting, client, data entry, data base, Database, delivery, driving, Electronic Medical Records, email, faxes, IBM, IMS, marketing, marketing communications, medical terminology, meetings, messaging, Works, optimization, Oracle, Patient Care, coding, Programming, Quality, quality control, reporter, Reporting, research, safety, SQL, strategy, telephone, translations, triage, workflow