Eager to use my experience in communication and customer service to have positive interactions, listen to individual needs, and create a superior customer experience. Leverage my passion for helping others, share my knowledge, and work with my team members to exceed expectations and create memories.
Duties consist of hiring and training new Bear Builders, opening and closing the store on a regular basis, ensuring proper guest communications and transactions, managing payroll and timekeeping issues, maintaining merchandise, successfully marketing current promotions and campaigns, and ensuring our team delivers a one-of-a-kind experience to our guests.
Went above and beyond to relate to customers, understand their needs, and ensure they had the necessary knowledge to make an informed decision. Consistently worked efficiently with a positive attitude to deliver exceptional service.
Interacted heavily with customers on sales floor and cash register. Utilized company selling approaches to create an enriched customer experience. Assisted in maintaining a well stocked and neat store appearance. Acted quickly to address customer concerns and provide resolutions.
Hired as the Stage Manager of the show Language of Angels at Harper College. Coordinated with multiple departments within the theatre company to ensure the director's vision was thoroughly implemented and the show was successful.
Held the position of Assistant Stage Manager in 2017 for the musical Hair at Harper College. Used creative expertise to collaborate with the crew and director to ensure an exceptional final product.
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