Brand ambassador with management experience and exceptional people skills. Desires a challenging role in a fast paced environment focused on making a memory with every interaction.
Assisted Store Director in all aspects of daily business operating systems with emphasis on Visual Presentation both at the store and district level. Responsible for daily communications, opening and closing procedures, customer experience, goal setting, follow-up as well as several Division of Responsibility, D.O.R, tasks both at the store and district level.
Dedicated to driving dollars and traffic in the store through our internal and external customer base, while maintaining brand vision and core values through every interaction and ensuring the rest of the staff were consistent with this message as well.
District level duties included the training and development of peers in different stores located around the State of Michigan, involving expectations, how-to's, feedback and follow-up on a monthly basis.
Responsible for the execution of all floor set initiatives from the planning stage to completion through brand expectation. This process also included the hiring, training, and development of team members to both execute and maintain the brand standard throughout the season as well.
In addition daily operation functions included customer experience, daily opening and closing functions, cash handling and audits, as well as Design Studio specific duties involving customer special orders with furniture.
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