I also have developed skills and knowledge gained in the following job fields while deciding how I wanted to continue my education and better my life.
Diebold IncNorth Canton, OHAssociate First line Technician
I provided First line maintenance for ATM's.
My skills and requirements for my position were to provide Maintenance on retail point of sale equipment.(Plus related PC and PC peripherals.) Basic trouble shooting, in order to diagnose problems.
Prioritizing and planning service calls.
Contacting customers with estimated times of arrival.
Accurately reporting service data.
Interaction in a professional manner with customers.
Following key/alarm/combination control processes.
Performing preventative maintenance and inspections on conventional products.
replacing light bulbs, card readers, belts, air filters, as well as maintenance on vaults, and special projects as needed.) Performing basic installation functions.
pulling cables, mounting devices, installing locks requiring the use of basic hand tools, limited parts and a basic understanding of network connectivity.) All while developing a work knowledge of all operating standards, practices, and procedures.
In addition to my knowledge about ATMs, I also have experience in Brink's Compusafes that are usually used in gas stations or airports such as Cumberland Farms or Hess / Speedway etc.
Cassette swaps, screen replacement, cash bezel replacement, re wiring safe, checking connectivity, part orders and replacements.) as well as Vecna products aka.
check in stations used by war vets in VA Hospitals.
replacing paper jams, re loading software, checking network connectivity.).
Technic Inc., Four-Dee Realty Co Inc Salks Ace Hardware & Marine Inc Burger King
Greet customers and guests as they approach the food service counter Take and punch orders in the computer database Inform customers of regular deals or daily specials Provide information on menu items Up-sell products by providing auxiliary food items information Operation of point of sales cash register and take payments Process credit card payments Accurately count change before returning to the customer Clean counters and work areas Stock work areas with ketchup, sauces, napkins and paper plates Relay customers' orders to the kitchen and help prepare the order Pack customers' orders and hand them to the customer Bid customers with a farewell greeting Receive inventory and move food products to designated areas Transfer supplies between storage areas and the kitchen Ensure that all food wrapping procedures mANUFACTURING & jEWELRY: Fielding Manufacturing, Amtrol Inc., Cranston Casting Visual inspection of metal castings Visual inspection of wax castings and corrections Sanding inspected castings Preparing containers or boxes for shipments Pulling large volumes of goods or inventory Restocking and counting of inventory Keeping the picking equipment and containers clean Using of boxes that are a good fit for the products being shipped Operation of forklifts or hand trucks Operating machines that process packages Placing finalized shipments or products on a conveyor belts Removal of any defective goods and replacement of them Loading boxes and sealing them Affixing address labels Matching orders Finalizing Shipment Weighing the packages and products Recording the inventory and packages being shipped out hARDWARE & sALES: Salks Ace Hardware & Marine Inc.
Sharing knowledge of store product for do it yourself projects or odd jobs Filling propane tanks, collecting and properly disposing empty ones Operation of point of sales register Cutting keys Restocking of shelves Loading purchased products into customer vehicles Maintaining a positive attitude, while providing professional customer service mAINTENANCE & sECURITY:.
Four-Dee Realty Co Inc.
Cleaning, sweeping, moping, scrubbing, waxing, and polishing floors by hand or machine cleaning carpets, upholstery and furniture Washing windows, screens, stairs, sills, woodwork, doors, desks, walls, and ceilings Ordering and stocking needed materials and supplies.
Cleaning and sanitizing rest rooms, dusting and vacuuming rooms Locking and unlocking doors Arming and Disarming locations with security codes Moving equipment and furniture Collecting and disposing of waste Keeping outside premises in an orderly condition Setting up and taking down tables and chairs for classes or programs Securing premises and office areas Patrolling the property Inspecting building, vehicles, and access points Investigate and document unusual findings Reporting incidents as necessary.
Determining the initial course of action.
Preserving evidence, until the arrival of local law enforcement officials Completing reports by recording observations, information, occurrences, and surveillance activities Interviewing witnesses and obtaining signatures Maintaining a daily log for review by the General Manager Communicating with associates about previous shift activities/security concerns.
Central High schoolProvidence, RIHigh School Diploma
I attended Central High schoolHigh School Diploma.
AAIT (Associate of Arts degree: Information TechnologyInformation Technology
University Of PhoenixI attended University Of Phoenix online while working 3rd shift security to provide myself with a better life style. The Associates degree has provided me with the opportunity to specialize in Information Systems, Technology practical based academic certificates as well as aligned to industry certifications in areas such as desktop support, network support, multimedia development, information security, database administration, web administration, programming and in addition provided knowledge and skill sets in Information Technology, information utilization, collaboration, communication, critical thinking and problem solving.
academic, approach, ATM, Basic, cables, cash register, hARDWARE, credit, critical thinking, customer service, database administration, database, doors, Filling, forklifts, General Manager, hand tools, hand trucks, information security, Information Systems, Information Technology, Inspecting, inspection, inventory, law enforcement, materials, access, office, windows, multimedia development, network support, network, peripherals, problem solving, processes, knowledge of store, programming, Recording, reporting, retail, sALES, swaps, tables, desktop support, trouble shooting, Weighing, wiring