associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
Training and coaching
Customer Service
Skilled multi-tasker
Superior computer skills
Focused on customer satisfaction
Supply and inventory management
Order processing
Strong problem solver
Money Management
Time Management
Oral communication
Experience
Associate, 12/2020 to Current Heidrick & Struggles – Stockholm, ME,
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Taught co-workers to follow implemented safeguards and established direct lines of communication for accountability and compliance.
Customer Service Manager, Department Manager, 08/2018 to 10/2020 Brightspring Health Services – Concord, NC,
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Utilized excellent math skills to maintain accurate inventory levels.
Worked closely with sales associates to complete tasks.
Supervised both full-time and part-time employees.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Treated associates with fairness and respect, providing recognition of accomplishments.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Cashier, Manager, 01/2018 to 07/2018 Nottley Food Mart – City, STATE,
Monitored self-service gasoline pumps, helping customers as needed.
Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.
Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
Processed cash and credit payments for gasoline, food and other merchandise.
Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Administrative Assistant, 12/2013 to 03/2015 Comfort Keepers – City, STATE,
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Entered client data into company database and updated details, including client contacts and scheduled dates to keep information current.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Education and Training
High School Diploma: , Expected in 06/2011 to Union County High School - Blairsville, GA GPA:
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