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associate resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with [Number] years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Skills
  • Practice management
  • Result interpretation
  • EMR charting
  • Money Management
  • Oral communication
  • Sales Techniques
  • Customer interaction
  • Time Management
  • Business strategies
  • Professional and mature
Experience
03/2022 to 05/2022 Associate Iqvia Holdings Inc | Hagerstown, MD,
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Answered phones to help customers with queries and resolve basic concerns.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Identified support issues and initiated appropriate action to resolve problems.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Scheduled and confirmed appointments for clients, customers or supervisors.
  • Scheduled client appointments by phone and through email.
  • Managed client communication, scanning documents and distribution of mail.
  • Made appointments with potential clients to provide information about [Product or Service].
  • Applied strong communication and closing skills to achieve demanding [Description] goals on regular basis.
  • Managed workload of [Number] appointments per week through efficient scheduling, researching appropriate solutions and [Task].
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
09/2021 to 12/2021 Associate Iqvia Holdings Inc | Hillsborough, NC,
  • I was making sure clothes was available for resale.
  • Lifting bending kneeling standing in one spot for hours.
  • Opened, sorted and distributed incoming mail and processed outgoing mail.
  • Collected and coded various documents to prepare for filing, storage and processing.
06/2018 to 09/2020 Mover Iron Mountain | Jersey City, NJ,
  • Walked through customer sites with checklists to verify job completion.
  • Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to [Number] pounds.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Moved over [Number] customer boxes weighing up to [Number] lbs to and from trucks.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Protected company inventory by maintaining and organizing storage areas.
  • Secured items in truck by strapping over protective padding.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
  • Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
  • Provided knowledgeable, speedy service and responded promptly to over [Number] daily customer requests.
  • Inspected packages per shift to determine product or package damage.
  • Wrote and followed quality and service standards for box packing and maintained [Number]% customer satisfaction rates.
  • Transported more than [Number] materials pallets between storage and production areas each day.
  • Coordinated local, regional, national and global shipments according to business goals and budgets.
  • Transported furniture and up to [Number] boxes using hand truck.
  • Improved loading times by [Number]% by effectively redesigning protocols and procedures.
  • Designed checklists to double-check and ensure job completion on over [Number] sites.
  • Went [Number] days and on over [Number] jobs without driving or safety accidents.
Education and Training
Expected in 07/2021 to to High School Diploma | Kenwood High School Ib And Sports Science, Baltimore, MD GPA:

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Resume Overview

School Attended

  • Kenwood High School Ib And Sports Science

Job Titles Held:

  • Associate
  • Associate
  • Mover

Degrees

  • High School Diploma

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