Experienced account manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. A unique coaching background, with the ability to communicate effectively.
Created and ran up-to-date and relevant drills.
Trained student-athletes during the off-season.
Established and followed through with penalties for breaches of sportsmanship standards.
Communicated effectively with parents and Boosters, including organizing and leading meetings.
Adhered strictly to rules and regulations of the activities department and the district.
Maintained accurate statistics, records and results of each season.
Fostered a culture of good sportsmanship, cooperation and responsibility.
Motivated and encouraged student athletes to do their best during practices and games.
Direct report experience
Managed Account totaling over 2 million
Established relationships with vendor and hospital staff
Trained staff (Account Managers)
Created, maintained and implemented processes
Provided consultative analysis of Health Care industry/credentialing
Negotiated contracts over 100k+
Supplied revenue generating ideas
Managed changes in accounts
Input Data into system
Handled sensitive documents
Created internal processes for corporate accounts
Stream-lined documentation process
Built relationships with hospital staff
Handled high level requests
Provided vendor profile analysis
Managed user profiles for hospital staff
Created internal processes
Created call structure
Answered inbound calls
Handled Expense Reports
Created Tax Requests
Managed Unemployment Claims
Provide excellent customer service
Setup VIP networks for businesses
Managed CRM information
Solve DLS connection issues
Accrued Worker's Compensation
Educated on hiring process
Knowledge on employee relations
Answered calls/managed messages
Account Manager, Salesforce.com Contracts, Invoices, Customer Relationship Management, Customer Service, Receptionist, Retail Sales, Human Resource Assistant, Claims, Payroll, Contract Negotiation, Drafting, File, Maintenance, Microsoft Office, Ms Office, Problem Solving, Project Management, Satisfaction, Solutions, Training, Corporate Accounts, Documentation, Compensation, Employee Relations, Time management, Detailed Oriented
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