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Assistant Vice-President and Office Manager Resume Example

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ASSISTANT VICE-PRESIDENT AND OFFICE MANAGER
Summary
Detail oriented, skilled and experienced candidate in the insurance field looking to obtain a position where my diverse office, management, and insurance skills can be utilized and enhanced.
Skills
  • Omni, Docucorp, Microsoft Excel, Microsoft Word, Microsoft
  • Outlook, Adobe, and Internet Explorer
  • Data Entry Clerk
  • Computer Data Processing
  • Fairfield, NJ
  • November 1997 to May 1998
  • Keyed in data by batches for different telephone companies and medical billing companies
  • Maintained 50+ WPM Ability to Work Under Pressure
  • Decision Making
  • Time Management
  • Self-Motivation
  • Conflict Resolution
  • Leadership
  • Adaptability
Experience
February 2016 to Current
Clifton, NJAssistant Vice-President and Office Manager
  • Send reminders to President for follow-ups for the week.
  • Send reminders to President regarding different upcoming events.
  • Organize and order office supplies on a monthly basis.
  • Answer phones.
  • Organize files.
  • Label files.
  • Scan documents into Genestor and Soarian.
  • Email clients as instructed.
  • Create weekly/monthly reports showing current totals for 3 different hospitals.
  • Confirms patient insurance eligibility and/or insurance in NJMMIS and/or Emdeon systems.
  • Makes appropriate adjustments to patient accounts in accordance with hospital policies.
  • Updates and review patient information in Soarian.
January 2003 to July 2015
Risk Placement Services/Continental Marmorstein & MaloneParamus, NJPolicy Manager
  • Managed and distributed various policies to typist to process in a timely matter.
  • Implemented and updated different policy issuance procedures to ensure effective and satisfactory service to Retailers and Markets.
  • Updated programs to maintain efficient policy issuance.
  • Programs: AIM, Image Right, and Docucorp - PPS & IPPS).
  • Held meetings to update everyone of changes made, train and maintain team work within the Department by sharing input of different ideas.
  • Answered and made phone calls to Retailers and Markets regarding policy issues.
  • Reviewed policies and endorsements for policy typist prior to emailing and/or hard mailing them out to Retailers and Markets.
  • Processed policies and endorsements when short staffed and/or to maintain excellent service.
  • Processed monthly Underwriting Bordereaux Reports on Excel spreadsheets for Bowood Market that consisted of several individual and/or combined contracts reflecting an annual report of each.
  • Systems and Programs used: Omni, Docucorp, AIM, Image Right, Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe, and Internet Explorer.
January 2001 to January 2003
Continental/Marmorstein & MaloneParamus, NJUnderwriter Assistant
  • Assisted Underwriters in processing quotes, binders and endorsements in a timely matter for Personal Lines and Commercial Lines.
  • Maintained files by placing them on diary in our system for future date(s), following up with Retailers and making sure all information was received and sent to our office for our records.
  • Answered and made phone calls to Retailers and Markets.
  • Handled emails, faxing, scanning, and filing.
  • Proofread and prepped documents prior to system entry for policy typists.
  • Ordered inspections with NEIS & Ashcroft companies.
  • Ordered MVR's.
  • Processed Certificates of Insurance.
  • Contacted Retailers and Markets for required information needed to complete and update files such as applications, appraisals, affidavits and any other form(s) required as per Market request.
  • Prepared files for Policy Issuance Department by providing worksheets and other documents needed.
  • Systems and Programs used: Omni, Docucorp, Image Right, Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe, and Internet Explorer.
May 1998 to January 2001
Policy Typist Continental/Marmorstein & MaloneParamus, NJ
  • Processed and mailed 17+ policies for both Personal Lines & Commercial Lines daily.
  • Ordered inspections with NEIS & Ashcroft.
  • Ordered MVR's.
  • Maintained files by placing them on diary in our system for future date(s), following up with Retailers and making sure all information was received and sent to our office for our records.
  • Trained new staff on how to process policies, order inspections and MVRS.
  • Answered and made phone calls to Retailers and Markets.
Education and Training
September 2017
Berkeley College
Woodland Park, NJGraphic Design
Graphic Design
April 2013
Property & Casualty Insurance American School of Business
Fairfield, NJ
May 1997
Computer Learning Center
Paramus, NJ
Certificate in Business/Accounting in Business/Accounting
Skills
Accounting, Adobe, Conflict Resolution, contracts, clients, Data Entry, Data Processing, Decision Making, Email, faxing, Organize files, filing, Image, Insurance, Internet Explorer, Leadership, mailing, Market, medical billing, meetings, Excel spreadsheets, Microsoft Excel, office, Microsoft Outlook, Microsoft Outlook, Microsoft Word, Microsoft Word, order office supplies, policies, update files, scanning, team work, telephone, phone, Answer phones, Time Management, typist, Underwriting
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Resume Overview

Companies Worked For:

  • Risk Placement Services/Continental Marmorstein & Malone
  • Continental/Marmorstein & Malone
  • Policy Typist Continental/Marmorstein & Malone

School Attended

  • Berkeley College
  • Property & Casualty Insurance American School of Business
  • Computer Learning Center

Job Titles Held:

  • Assistant Vice-President and Office Manager
  • Policy Manager
  • Underwriter Assistant

Degrees

  • Graphic Design

    Certificate in Business/Accounting in Business/Accounting

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