Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Managed call flow with up to [50calls in queue per minute.
Addressed customer service inquiries in a timely and accurate fashion. Developed effective relationships with all call center departments through clear communication.
Provided accurate and appropriate information in response to customer inquiries.
Maintained up-to-date records at all times.
Minor in [Pediactrics]
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