Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Created new processes and systems for increasing customer service satisfaction.Cross-trained and provided back-up for other customer service representatives when needed.Worked under strict deadlines and responded to service requests and emergency call-outs.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Continuing education in related Coursework in Business, Marketing and Communications Coursework in Business Administration and Organizational Development.
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