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Lane Regional Medical Center - Assistant to Department Leader Resume Example

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ASSISTANT TO DEPARTMENT LEADER
Summary
Obtain a challenging position which provides the opportunity to utilize my skillset.
Accomplishments

Promoted to Training Coordinator  after 12 months of employment.

Developed and implemented company's first employee manual outlining all proper business procedures and office policies.

Promoted to Patient Accounts Manager for offsite Business Office within 2 years.


Experience
Assistant to Department Leader
March 2012 Lane Regional Medical Center － Zachary, Louisiana
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Operated office equipment such as copiers and fax machines. Entered information into computer databases.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Maintained payroll for the department
  • Entered requisitions for orders and process purchase orders.
  • Follow up on the orders to make sure we received the items in a timely manner.
  • Answer phone calls for the department.
  • Sorted the work orders received from other departments
  • Entered work orders for the appropriate Plant Operations employee Schedule calendar events and meetings for the Director of Plant Operations.
  • Greet all incoming vendors and assist to answer any questions or direct them to the appropriate area of hospital.
Business Office Representative
January 2006 to February 2012 St. Johns Community college － Palatka, FL
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Welcomed guests and clients in an upbeat and friendly manner.
  • Organized files, developed spreadsheets, faxed reports and scanned documents. 
  • Supplied key cards and building access to employees and visitors.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.

Cashier,Biller, Counselor, Registration Clerk,Trainer and Patient Accounts Manager
January 1990 to September 1996 Putnam Community Hospital － Palatka, Florida
  • Processed payments to customer accounts, made change for other departments.
  • Sorted incoming mail and processed out going mail Biller: Billed Blue Cross, Medicare and Medicaid claims Collector: Worked the delinquent report and contacted the customer to arrangement some sort of payment agreement for their account.
  • Training Coordinator:  developed training manuals for each position in the department.  Trained new employees one on one on the responsibilities of their positions in which they were hired.  Training consisted of all computer programs associated with position, hospital policies for the hospital in regards to their position.
  • Patient Accounts Manager:  Managed the offsite Business Office with a staff of 15 employees.  Positions were: Billing, Coding, reimbursement, Medicare/Medicaid and Blue Cross Audits, and collections.
Switchboard Operator,Cashier, Biller and Collection Clerk
January 1979 to January 1989 Lane Memorial Hospital － Zachary, Louisiana
  • Answered all incoming calls to the hospital and transferred them to the appropriate destination.
  • Greeted all incoming public and assisted with directions and information in regards to hospital regulations.
  • Sorted and accumulated charges for billing.
  • Entered and processed all Medicare, Medicaid and Blue Cross billing for reimbursement.
  • Assisted in the Colletions department by working and maintaining delinquent accounts which included calling and assisting the patient or responsible party with payment arrangements and/or introducing them to other financial programs we had to offer.
Education
High School Diploma : 1981 Zachary High School
Qualifications with experience

Microsoft Word

Microsoft Outlook
Typing
Managing skills
Adequate Excel experience
Self motivated
Relates well with others in a professional manner
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Resume Overview

Companies Worked For:

  • Lane Regional Medical Center
  • St. Johns Community college
  • Putnam Community Hospital
  • Lane Memorial Hospital

School Attended

  • Zachary High School

Job Titles Held:

  • Assistant to Department Leader
  • Business Office Representative
  • Cashier,Biller, Counselor, Registration Clerk,Trainer and Patient Accounts Manager
  • Switchboard Operator,Cashier, Biller and Collection Clerk

Degrees

  • High School Diploma : 1981

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