Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. I enjoy bringing strong work ethic and excellent organization skills to any setting. Excited to begin a new challenge with a successful team. I am a talented employee and team leader offering my skills in retail and sales, with the strategic thinking in sale and marketing proficiency. I am able the provide the right setting to build effective teams and hit goals. Committed to continuing my education to reach high goals. Highly organized, proactive and punctual with team-oriented mentality. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong communication skills that can solve any issues at hand. With the 8 years of experience I am able to provide quality product recommendations and solutions to meet customer needs and exceed expectations. I Have demonstrated in prior work environments to exceed goals. Expertise in arranging new merchandise, managing cash registers and independently opening and closing stores. Organized, efficient and accustomed to handling crowds of over 100 during special sales events. Upbeat, customer-focused Sales Associate with many years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge and quickly learn about other fields and adapt quickly.

Skills
  • Managerial experience
  • Skilled manager
  • Effective Retail Sales Manager
  • Manager coaching and training
  • Support services
  • Administrative duties
  • Product and service understanding
  • Directing visitors
  • Excel spreadsheets
  • Multi-line phone systems
  • Managing office supplies
  • Data entry documentation
  • Technologically savvy
  • Faxing documents
  • Invoicing and billing
  • Inventory systems
  • Employee training and development
  • Relationship selling
  • Merchandising knowledge
  • Cash handling accuracy
  • Listening skills
  • Inventory management
  • Customer service
  • Reliable and punctual
  • Money handling
  • Team player mentality
  • Reading comprehension skills
  • Active listening
  • Sales development
  • Retail merchandising expertise
  • POS system operation
  • Excellent communication skills
  • Customer- and service-oriented
  • Energetic self-starter
  • Written and oral communication skills
  • B2B sales and customer service
  • Outgoing personality
  • Sales expertise
  • Product Sales
  • Cash register operation
  • Computer experience
Experience
Assistant Stylist Manager, 09/2018 - 03/2020
Sport Clips Inc. City, STATE,
  • Supported management department by compiling paperwork and taking detailed meeting minutes.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new growth opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Answered 50 calls per 8hour shifts to answer customer questions.
  • Monitored client satisfaction to maintain 90% positive ratings.
  • Designed and recommended home hair care regimens and treatments for individual customer needs.
  • Sanitized workstations and salon equipment to reduce chance of infection.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Clipped and sheared hair into diverse cuts and fades for 30 customers daily.
  • Introduced special hair treatments, scalp massage and new styling tools to salon to modernize and streamline services.
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties.
  • Promoted branding initiatives, implementing effective marketing and sales campaigns.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Sales and Inventory , 07/2012 - 06/2017
Patches, Plugs Tires & Wheels City, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Processed orders through system and coordinated product deliveries.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Communicated with customers about tires and wheel offerings, including policies, restrictions and refund policies.
  • Used cash register system to ring up customer purchases, process payments and issue receipts.
Bilingual Assistant, 08/2008 - 04/2009
Okcps City, STATE,
  • Supported clerical needs of more than 2 teachers/clerk, including taking messages, scanning documents and routing business correspondence.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Answered approximately 100 phone calls daily and pleasantly welcomed visitors to office.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Maintained positive working relationship with fellow staff and management.
  • Dispersed incoming mail to correct recipients throughout office.
  • Tracked office stock and maintained inventory in neat and organized fashion.
Education and Training
: Psychology, Expected in
-
Oklahoma City Community College - Oklahoma City, OK
GPA:
: Cosmetology Education, Expected in
-
Metro Technology Centers - Springlake - Oklahoma City, OK
GPA:

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Resume Overview

School Attended

  • Oklahoma City Community College
  • Metro Technology Centers - Springlake

Job Titles Held:

  • Assistant Stylist Manager
  • Sales and Inventory
  • Bilingual Assistant

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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