Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Results-oriented, strategic sales professional with 5 years in the Management industry.
Mentored the team on effective upselling and cross-selling techniques.
Handled all scheduling for store shifts to ensure proper staffing at all times.
Recruited, interviewed and hired individuals who demonstrated passion and dedication and would add value to the team.
Processed credit and debit card payments and returned the proper change for cash purchases.
Efficiently addressed customer issues to ensure quick and successful resolution.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Demonstrated that customers come first by serving them with a sense of urgency.
Performed assigned projects and completed checklists in an efficient and accurate manner.
Created strategies to develop and expand existing customer sales, which resulted in a [number]% increase in monthly sales.
Verified that all merchandising standards were maintained on a daily basis.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept an eye on building premises for loss prevention and security purposes.
Offered direction and gave constructive feedback to motivate team members.
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