LiveCareer-Resume

assistant store manager resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Skills
  • Records Organization and Management
  • Finance and Accounting Oversight
  • Store Opening and Closing
  • Strategic Merchandising
  • Inventory Control
  • Problem Anticipation and Resolution
  • Sales Activities
  • POS Systems
  • Coaching and Mentoring
  • Originality and Creativity
  • Cost Management
  • Shift Scheduling
  • Work Planning and Prioritization
Work History
05/2018 to 06/2018 Assistant Store Manager At Home Stores Llc | New Hartford, NY,
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas every Monday to identify and proactively resolve issues negatively impacting operations.
  • Analyzed and interpreted store trends to facilitate planning.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
03/2002 to 02/2004 Assistant Store Manager At Home Stores Llc | Olathe, KS,
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Approved regular payroll submissions for employees.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Analyzed and interpreted store trends to facilitate planning.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
06/1993 to 08/1998 Supervisor Gallagher Bassett Nz Ltd | Bloomfield Hills, MI,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified individual employee's unique work styles and adapted management methods.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Provided supportive link between external customers and internal operations.
  • Performed annual evaluations and reviews for large staff of employees.
Education
Expected in 05/1992 to to High School Diploma | Bath High School, Lima, OH, GPA:

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Resume Overview

School Attended

  • Bath High School

Job Titles Held:

  • Assistant Store Manager
  • Assistant Store Manager
  • Supervisor

Degrees

  • High School Diploma

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