Assistant Manager with more than five years of experience in a fast-paced environment, leading a team, staff development, and customer service
Interviewed, trained, and supervised staff, promptly and clearly communicated to staff members about change in menu and menu prices, set up and prepared large party orders, ordered supplies and food, calculate inventory, maintained a safe and clean work environment, promptly prepared food daily, interacted with customers and ensured excellent customer service
Performed continuous evaluations of employee performance and service levels,
Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines, monitored food storage, handling, preparation and delivery to maintain health and safety standards, discussed alternative selections with the chef for guests who had food allergies or required gluten-free options, set effective employee schedules that maintained coverage at peak times and minimized labor costs.
Welcomed in patients/guests, familiarized patients/guests with accurate dosing information as well as correct strains, followed all laws pertaining to marijuana and marijuana sales, ensured cleanliness and sanitation around all product, kept supervisor updated of trimming progress, accurately reported amount that was trimmed, weighed out final product for sale, motivated team for optimal performance, worked with managers to implement the company's policies and goals.
Motivated team for optimal performance, handled employee scheduling, spoke with guests about their needs, encouraged sales associates to up-sell, quickly and efficiently addressed guests' issues to ensure a successful resolution, exceeded targeted sales goals, followed all tobacco and alcohol sales laws, received and process cash deposit, order supplies, order hot and cold case food, ensured prompt customer service, followed all food handling regulations,
Graduated with Honors
Obtained in May 2014
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