I have worked for a multi billion dollar company. I started out as a stocker and have worked my way up to be a manager for this company. I manage over 300 hundred employees and have operated numerous equipment ex: forklift stock picker, power jack, merchandise management tool. Some responsibilities are hiring, firing, training, promoting employees. I am food safety certified.
Handled all scheduling for store shifts to ensure proper staffing at all times.
Efficiently addressed customer issues to ensure quick and successful resolution.
Recruited, interviewed and hired individuals who demonstrated passion and dedication and would add value to the team.
Mentored the team on effective upselling and cross-selling techniques.
Worked as a team member to provide the highest level of service to customers.
Held each team member accountable for achieving brand and performance goals.
Verified that all merchandising standards were maintained on a daily basis.
Processed shipments and maintained organized stock shelves.
Offered direction and gave constructive feedback to motivate team members.
Answered customers' questions and addressed problems and complaints in person and via phone.
Marked clearance products with updated price tags.
Demonstrated that customers come first by serving them with a sense of urgency.
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