assistant store manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

To obtain a position in that will utilize my skills, abilities, and experience to contribute to the company's overall success.

  • Supply Chain Management
  • Store Opening and Closing
  • Sales Promotion
  • Originality and Creativity
  • Inventory Control
  • Sales Tracking
  • Microsoft Access
  • Hiring and Training
  • Assignment Delegation
  • Pricing and Markdowns
  • Records Organization and Management
  • Business Leadership
  • Microsoft Office
  • Microsoft Windows
  • Retail Operations
  • POS Systems
  • Coaching and Mentoring
  • Facebook
  • YouTube
  • LinkedIn
  • Focus and Follow-Through
  • Policy Development and Enforcement
  • Microsoft Outlook
  • Project Management
  • Time Management
  • Shift Scheduling
  • Microsoft Internet Explorer
  • Leadership
Work History
Assistant Store Manager, 01/2022 - Current
Titlemax, Inc. Temple, TX,
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Front Counter, 05/2019 - 01/2021
Advent Software Remote - Ohio, OH,
  • Accurately operated cash register to process customer payments.
  • Performed cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen and counter cleaned and sanitized.
  • Performed cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Cooked batches of food according to standard recipes.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Reconciled receipt totals, cash and credit payments to address shortages.
General Helper/Key Holder Supervisor, 08/2015 - 05/2019
GoodyHouse Chocolate Company City, STATE,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Processed cash, credit, debit and check payments.
  • Received and counted money.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
Assistant Manager, 07/2008 - 07/2015
Domenic's NY Pizzeria City, STATE,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Associate of Science: Nursing, Expected in
Community College of Allegheny County - West Mifflin, PA,
Status -

did not complete

Bachelor of Science: Patient Care Technican, Expected in 05/2015
Everest Institute - Pittsburgh - Pittsburgh, PA
Status -
High School Diploma: , Expected in 06/1998
Langley High School - Pittsburgh, PA,
Status -

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Resume Overview

School Attended

  • Community College of Allegheny County
  • Everest Institute - Pittsburgh
  • Langley High School

Job Titles Held:

  • Assistant Store Manager
  • Front Counter
  • General Helper/Key Holder Supervisor
  • Assistant Manager


  • Associate of Science
  • Bachelor of Science
  • High School Diploma

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