Assistant Store Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Results-oriented Assistant Store Manager offering 3 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment.

Accomplished Assistant Manager with 3 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Talented professional with expert sales, hardworking and goal-orientated talents. Composed persona known for having excellent drive. Insightful Sales Associate/Assistant Manager with 6 years of customer service experience.

Detail-oriented Assistant Manager with 6 years of experience. Expert in industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in guest service and chocolatier,( Candy Cook) and committed to punctuality.

Enthusiastic Sales Associate and Assistant Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of given tasks and training. Motivated to learn, grow and excel

Very Passionate and very detail-oriented

  • Goals and Performance
  • Staff Supervision
  • Product and Service Sales
  • Store Management
  • Staff Management
  • Sales Training
  • Cash Handling
  • Cleaning
  • Cash Register Operation
  • Store Operations
  • Product Knowledge
  • Visual Merchandising
Work History
Assistant Store Manager, 06/2015 to Current
Follett CorporationEaston, PA,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired and trained numeral staff associates and equipped to comply with company policies and procedures.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Supervised and evaluated staff members including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Disney College Program Intern, 01/2020 to 03/2020
American Dining CreationsReading, PA,

Created life long memories for guests all over

Camp Counselor in Training, 06/2014 to 06/2015
Elmhurst Park DistrictCity, STATE,
  • Guided campers in swimming, hiking and team sports to help campers gain life skills and health benefits.
  • Collaborated with camp staff to develop and execute safe, exciting plans for daily and weekly activities.
  • Maintained accurate records of camp activities and data such as attendance logs and incident reports.
  • Participated in singing and storytelling to encourage positive camper experience and entertain campers.
  • Mediated disputes or conflicts between campers to maintain peaceful environment.
  • Greeted new arrivals to camp by introducing to other participants, explaining facility rules and encouraging participation.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Associate Of Applied Science: Hospitality Administration And Management, Expected in 05/2021
College Of DuPage - Glen Ellyn, IL
  • Supervised a team
  • Skilled Chocolatier
  • Qualified as best camp counselor in training
  • Student of the month 2018-2020

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Resume Overview

School Attended
  • College Of DuPage
Job Titles Held:
  • Assistant Store Manager
  • Disney College Program Intern
  • Camp Counselor in Training
  • Associate Of Applied Science

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