Innovative and artistic professional with 5 years in the retail industry.
Making sure the store runs smoothly and responsible for hiring and putting together a well trained staff to meet company goals. I deal with any esquires and complaints and monitor customer service on a daily bases. Buying and reordering gifts and clothing once a week for the boutique along with managing deliveries and visual displays. This includes floor displays and window displays. Conduct weekly meeting with my staff to boost moral and discuss next weeks goals.
Partner with other employees to ensure customers' end-to-end needs for are met and that no customer is left unserved. Developing strong relationships with customers by becoming a trusted adviser and partner in assisting them in making technology more functional in their lives. Utilize all relevant sales tools to assist profitable growth drive and exceed 100% of department and individual goals.
Constantly maximized the companies online standings with Google, Yelp, Cars.com, AutoTrader, CitySearch. Started the entire company (six locations) from the ground up with their online advertisement with a set budget using Facebook, AutoTrader, Kelly Blue Book, Instagram. Developed and co-oped radio advertisement, billboard advertisement, and charity events. Recognized by supervisor for strong work ethic and was entrusted with extra responsibilities and heavy stress to teach me how the business works including company budget, communication with other corporate companies through meetings, audits, etc.
Styled men and women for their special day taking measurements for tuxes rentals, wedding dresses, bridesmaid dress orders, and alterations. Sold the product and ensured everyone had a great time planning for their day. Maintained cleanliness of the sales floor and ensured dresses were steamed and clean.
Overall 3.4 GPA
Graduation Date: May, 2015
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