Mentored the team on effective upselling and cross-selling techniques. Efficiently addressed customer issues to ensure quick and successful resolution.
Handled all scheduling for store shifts to ensure proper staffing at all times.
Processed credit and debit card payments and returned the proper change for cash purchases.
Performed assigned projects and completed checklists in an efficient and accurate manner.
Maintained friendly and professional customer interactions.
Placed special merchandise orders for customers.
Kept an eye on building premises for loss prevention and security purposes.
Offered direction and gave constructive feedback to motivate team members.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
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