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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary

I am Assistant Store Manager, an Account Manager with a keen understanding of strategy and company branding and a Social Media Consultant heading to build outstanding relationships between the company and the client.

Diplomatic in negotiating marketing strategies to balance customer needs and business profit requirements, I'm skilled in advertising management with expertise in account development, team leadership, and promotional planning.
I keep building my personal branding on my own social media throughout content creation and streaming tools to promote my passion for music and cinema.

Skills
  • Digital and social media marketing
  • Social media management
  • Strategic Planning
  • Community involvement
  • Customer relationships
  • Excellent communication skills
  • Goal-oriented and problem solving attitude
  • Italian native speaker
  • Good level of Spanish proficiency
  • Editor and Journalist: Dude Mag Contributor on cultural topics
  • Content Creator: Decamerette live streaming host, creative social media manager and video maker
  • Networking: PI-Philly active member and Social Media Manager
Experience
Assistant Store Manager | 12/2020 to CurrentRite Aid - Philadelphia, PA
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve store profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Account Manager, Social Media Consultant | 07/2019 to 01/2020Magellano - Rome, Italy
  • Collaborated closely with clients to understand business needs and professional expectations and used information to define plan to boost success.
  • Developed online marketing strategies for small businesses and big companies.
  • Improved short- and long-term digital marketing strategies.
  • Created content plans and multichannel digital marketing strategies for B2C and B2B segments.
  • Interacted effectively with clients by phone, email and in person, building dynamic relationships leading to more lucrative business opportunities.
  • Updated clients on regular basis with information regarding success of digital marketing campaigns and discussed areas requiring improvement.
Account Manger, Business Developer | 02/2017 to 06/2019Fungo Marketing - Rome, Italy
  • Created effective marketing, sales and other promotional initiatives.
  • Developed and managed business proposal and contact information in company database using CRM.
  • Collaborated with other corporate departments to develop effective business strategies.
  • Defined and established goals to overcome identified business challenges related to customer retention, brand awareness, online presence and reputation.
  • Designed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
  • Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
  • Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
Education
Roma Tre University - - Rome, Italy | Master of ArtsInformation, Publishing And Journalism, 07/2020
  • Completed coursework in Marketing for Publishing, Media and Advertising and History of Radio and Television
  • Completed professional development in Social Media Strategies
  • 3.8 GPA
  • Thesis: Ugo Gregoretti, films and political cinema
  • Summa cum laude graduate
LUISS Business School - - Rome, Italy | Associate of ArtsMarketing And Communication, 10/2014
  • Completed coursework in Digital Marketing and Business Strategy, Consumer Behavior, Quantitative and Qualitative MKTG Research
  • Completed professional development in Social Media Strategies
Roma Tre University - - Rome, Italy | Bachelor of ArtsPolitical Science: International Relations, 03/2014
  • Completed coursework in Comparative Politics, Contemporary History and Sociology
  • Completed professional development in Journalism, Local News and Music Reviews
  • Joined the Erasmus Programme on Academic Year 2010-2011
  • Thesis: The Memory of Squadrismo in Fictional Fascist Cinema
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Resume Overview

Companies Worked For:

  • Rite Aid
  • Magellano
  • Fungo Marketing

School Attended

  • Roma Tre University
  • LUISS Business School

Job Titles Held:

  • Assistant Store Manager
  • Account Manager, Social Media Consultant
  • Account Manger, Business Developer

Degrees

  • Roma Tre University - Rome, Italy | Master of Arts
    LUISS Business School - Rome, Italy | Associate of Arts
    Roma Tre University - Rome, Italy | Bachelor of Arts

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