Seasoned and Experienced retail Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and a persuasive communication style. Offering over 20 years of experience in sales. I am a Team Player and will do what is necessary to ensure the success of the store and organization.
. Retail Industry Knowledge
Responsible for the daily operation of total store operations. Assisted department managers in developing and executing goals, objectives, and priorities. Held managers accountable for the completion of all assigned duties. Executed recruiting and staffing for all personnel. Fostered a culture of open communication and teamwork. Resolved employee and customer grievances. Familiar with Union procedures, assigned as store safety and security manager.
Managed the Grocery Department, conducted employee evaluations and scheduling. Analyzed sales reports, customer requests, and physical stock to guarantee inventory met demand. Certified as Safety Manager, ensuring compliance with all regulations. Exercised initiative in resolving any business complication. Ensured favorable communication with internal and external vendors.
Assisted in the management of activities related to the Grocery Department. Supervised the Quality Assurance Evaluator to maintain proper unloading, stocking, and custodial services of all contractors. Researched all out of stocks, and reviewed orders. Ensured all phonogram's and promotional programs are properly maintained.
Distributed and balanced workload among employees, monitoring work progress, and instructing employees in job techniques. Performed a variety of duties in various departments, including stocking, cashiering, and administrative support tasks. Prioritized tasks to ensure completion of all essential duties and communicated clearly with supervisors as to the status of all projects.
Managed all Receiving, inventory of supplies, equipment and animals. Designated control of the store in absence of Store manager or Asst. Store managers absence. Ran cash registers and Balanced store sales receipts at close of business day. Assisted in training of store associates. Assisted management in day to day operations of the store. Forklift certified, and safety orientated.
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