To use my education and experience to become an effective and productive employee and to contribute to organizational success.
Assistant Service manager for Mercedes Benz of Hyannis.
Over 20 years experience in three states performing real estate title examinations and performing real estate closings.
I am currently a Notary Public in the State of South Carolina (expires on 05/17/2028)
I am currently a Notary Public in Massachusetts (expires 04/15/2022)
I work well in a team environment as well as independently with minimal supervision.
I have excellent customer service skills in person and on the phone developed over a long period of time having positions where interacting with customers and clients is an integral part of the job.
My position was at the Mercedes Benz Store in Hyannis, MA. which is now closed. Frank Makrin was the service manager, cell # 508-397-9070.
My responsibilities included greeting customers and writing repair orders addressing their concerns; Making and receiving phone calls with customers and keeping them updated on vehicle repairs; discussing diagnostic reports with the technicians and selling recommendations to customers; Coordinating with subcontractors for outside work; Assisting and training the other service writers and monitoring and managing the work flow; Running the service department and making decisions for the service manager when he was absent or on vacation; Keeping my Mercedes Benz certifications current through continuing education; Making sure warranty compliance issues were resolved in a timely manner.
Fully experienced with CDK for service drive.
Averaged 3.6 HPRO and over 4.0 HPRO during height of summer season.
Self employed / part time
Performed title examinations in Massachusetts using internet access and in the registry of deeds when needed.
Performed mobile closings for various attorneys in Massachusetts.
Massachusetts Notary Public.
Tony Gauthier was service manager during my tenure, cell#781-953-4822.
Greeted customers in service drive; wrote repair orders addressing customers concerns; communicated with customers to keep them informed. Coordinated work flow with technicians.
Jim Madigan was my supervisor, cell#401-640-8164.
My primary responsibilities were to assist AAA members at road side, diagnose electrical / no start issues and resolve if possible to get member on the go.
Remove and install AAA batteries on site to get members on the go.
Daniel Gabriel was manager, cell# 239-595-3205.
Sold mortgages throughout Florida.
Licensed Florida Mortgage Broker, License # 532267 (inactive)
Troy Pheifer was manager, cell # 404-467-5950.
My responsibilities included running the in house title plant; performing and reviewing all title examinations; Producing the title commitment with exceptions; Coordinated work flow to meet deadlines; worked closely with title underwriters to resolve title issues; Prepared corrective deeds when needed and performing in house as well as mobile real estate closings.
Self Employed, Full time
Performed title examinations in MA & RI.
Performed Real Estate Closings remotely for various attorneys and title companies in Massachusetts.
Performed title examinations in Eastern Mass.
Performed title examinations in MA. & RI.
Worked independently in all registries of deeds in MA and all town clerks offices in RI.
Completed over 120 credit hours of course study.
New England Trail Riders Association competition commitee (1999-2004)
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