A hard working experienced Service Advisor who knows what it takes to make both the clients happy and my employer happy. Accomplished in writing hours, making gross, without my customer service lacking.
Worked my way up from shop cleaner to Assistant Service Manager in under 2 years
Maintaining a CSI of over 96.5 under the Medallia system
Interacting with over 10 clients a day
Having over 25 cars in service at any time
Averaging over 450 hours a month with highs in the 6 and 700's
Promoted to Quality Control(supervisor) before graduating High school
Supervising all employees on front end of the car wash
Inspecting vehicle before they were delivered to clients
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