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Assistant Property Manager/ Marketing Manager Resume Example

Resume Score: 80%

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ASSISTANT PROPERTY MANAGER/ MARKETING MANAGER
Professional Summary

Industrious Assistant Property Manager/ Marketing Manager/ Office Manager/ Leasiing Agent offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Also has maintained less than 1% delinquency every month!

Work History
Assistant Property Manager/ Marketing Manager, 11/2015 to CurrentCompany Name, City, State

Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.

  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Oversaw monthly collections, maintaining high payment rates by building positive relationships with tenants.
  • Escalated any major issues to property manager for immediate remediation.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Validated rental eligibility by using CAPREIT's verification process.
  • Boosted occupancy by leveraging market knowledge and successful promotional strategies.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Administered operations to handle needs of 572 property units.
  • Kept accurate records of all resident and tenant correspondence.
  • Developed policies and procedures for effective property management.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Established strong, professional relationships with Co-workers, vendors, prospects and residents by promoting team collaboration and delivering exemplary service.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Processed security deposit refunds.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Compiled maintenance and repair requests for submission to maintenance and regional department and reached out to local contractors for bid proposals.
  • Assessed property every Week, compiled information and wrote reports regarding findings for submission to Maintenance and vendors.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service requests.
  • Posted policies and rules in common areas for tenant review.
  • Validated rental eligibility by using CAPREIT's verification process.
  • Compiled maintenance and repair requests for submission to maintenance and regional departments and reached out to local contractors for bid proposals.
  • Assessed property every week, compiled information and wrote reports regarding findings for submission to The Regional Manager.
Bartender, 11/2015 to CurrentCompany Name, City, State
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Operated efficiently in high-volume setting to prepare and serve more than 500 drinks per hour.
  • Poured and prepared mixed drinks for over 75 customers daily and created new libations drawing in clientele.
  • Closed out cash register with 100% accuracy and prepared cashier report.
Bar Manager/ Bartender, 10/2010 to 10/2015Company Name, City, State
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Generated higher ticket averages by training Number employees on suggestive up-selling techniques.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Set up bar for operation, obtained cash bank and stocked service bar.
Bar Manager/ Bartender, 01/2007 to 03/2014Company Name, City, State
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Conducted dailey inventories of bar and drink supplies to keep stock on hand.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Handled cash on daily basis, which built trustworthiness and loyalty with owners.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits by 60% in just 4 months.
  • Recruited and trained bartenders and barbacks and scouted and auditioned performers for various special events.
  • Implemented drink prep procedures that reduced wasted inventory.
  • Orchestrated social functions including private parties, business meetings and formal engagements.
  • Received over 1000 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Developed drink menu with creative cocktails.
  • Operated efficiently in high-volume setting to prepare and serve more than 250 drinks per hour.
  • Reduced inventory losses by managing beverage inventory.
  • Set up glassware, liquor and other necessary supplies for special events.
Education
Diploma, All, 05/2004
Pattonville Sr. High School - City, State
Phlebotomy, Medical Assistant
Allied Medical, Maryland Heights MO - City
Skills
  • Property Management
  • Scheduling
  • Bookkeeping
  • Financial Reporting
  • Leasing and Sales
  • Application Process Proficiency
  • Accounting
  • Budgeting
  • Filing
  • Staff Management
  • Quality Management
  • Tenant Issue Resolution
  • Appointment Scheduling
  • Marketing and Advertising
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Resume Overview

School Attended

  • Pattonville Sr. High School
  • Allied Medical, Maryland Heights MO

Job Titles Held:

  • Assistant Property Manager/ Marketing Manager
  • Bartender
  • Bar Manager/ Bartender

Degrees

  • Diploma , All 05/2004
    Phlebotomy, Medical Assistant

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