Satisfaction driven in customer service with over 10 years experience. Initiating and sustaining consumer needs while overseeing and maintaining a positive, upbeat work environment for myself and my team.
Microsoft Word and Excel
Yardi Screening / Popcard
Social Media Platforms
Team Leadership and Training
Performance Based Pay
Initiating Marketing Strategies
Market Research and Analysis
Vendor Service Management
10/2016 to 05/2018
Assistant Property ManagerBH Management Services, LLC － Des Moines, IAPrepared lease and rental agreements, ensuring accuracy and completion. Performed office administration and accounting functions, including balancing accounts, collecting and recording rental payments, and data management. Communicated with property managers, company leaders, and customers. Handled all marketing outreach including but not limited to; social media, networking events and direct contact with the surrounding communities.
02/2012 to 10/2016
Store ManagerBella Salon Spa － Johnston, IADedicated and focused Salon Manager who excels at prioritizing completing multiple tasks simultaneously and maintaining a professional poise and look for the company. Resourceful and accomplished with extensive office operations and personnel organization expertise. Focuses on driving productivity by leveraging strong front office management skills while maintaining strong working relationships with all team members and clients.
Education and Training
LMT - Cosmetology - EstheticsLa' James International College － Iowa City, IA, United States
Activities and Honors
Member of Downtown Chamber of Commerce
Member of West Des Moines Chamber of Commerce
Blue Compass Digital Marketing Seminar (2016)
BH Leasing and Management Training Courses (2016 - Present)