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Assistant Property Manager Resume Example

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ASSISTANT PROPERTY MANAGER
Summary
Positive, action-oriented & customer service driven professional seeking to continue a career in Property Management.  
Highlights
  • Microsoft Office Applications
  • MRI Accounting Software 4.5.0
  • Nexus Payables 16.2.2
  • SBT Accounting
  • Angus Anywhere 3.0
  • EXiT Choice Accounting
  • Building Engines
  • Datawatch System
  • Red Hand Tenant Handbook
  • ZipForms
  • Office equipment: fax machines, copiers, scanners, and telephone systems
Accomplishments
In my most recent tenure, when hired in 2009, my portfolio consisted of supporting 1 Senior Property Manager with 6 buildings at roughly 755,466 square feet. This grew to my ultimately supporting 1 Vice President of Property Management, 1 Senior Property Manager and 2 Property Managers over 21 properties at roughly 2.5 million square feet.
Experience
Assistant Property Manager09/2013 to 03/2017
Company NameCity, State
  • In the absence of four (4) Property Managers, execute overseeing 2.5 million square feet of assets.
  • Effective verbal and electronic communications with building owners and Executive Management branch.
  • Draft memos and make direct contact with tenants via phone/text/email relating to various lease concerns.
  • Oversee various industrial & GSA: NIH & VA tenant requests for work orders, to include obtaining estimates, provide proposals, submitting work orders and invoice the various tenant styles.
  • Manage and follow up on all delinquencies by reducing them an average of 90% per Willco procedures and tenant lease requirements.
  • Oversee and maintain the accuracy of the various property tenant contact databases.
  • Coordinate GSA: NIH /VA tenant holiday events, Fire/Life Safety procedures and various move-ins/move-outs.
  • Ensure various electronic & manual tenant handbook is maintained; oversee the distribution of handbook information to new tenants.
  • Assist with ensuring tenant lease files are maintained in an orderly and logical manner.
  • Maintain and issue access key/cards to tenants, technicians/vendors.
  • Coordinate with building technicians and/or direct vendors as appropriate.
  • Negotiate bids, prepare and organize the maintenance of all vendor contracts.
  • Code and submit property invoices on a daily basis.
  • Participate in the performance oversight of all service contractors performing building services.
  • Perform and aide with property inspections.
  • Monitor tenant collections and assist/participate with tenant default proceedings.
  • Develop operating and capital budgets and track variances.
Property Management Assistant11/2009 to 09/2013
Company NameCity, State
  • In the absence of two (2) Property Managers, executed overseeing 1.3 million square feet of assets.
  • Provided effective verbal and electronic communications with owners and Executive Management branch.
  • Drafted memos and made direct contact with tenants via phone/text/email relating to various lease issues.
  • Oversaw various industrial & GSA: NIH & VA tenant requests for work orders, to include obtaining estimates, provide proposals, submitting work orders and the various tenant styles.
  • Managed and follow up on all delinquencies by reducing them an average of 80% per Axent Realty Group procedures and tenant lease requirements.
  • Oversaw and maintained the accuracy of the various property tenant contact databases.
  • Coordinated GSA: NIH /VA tenant holiday events, Fire/Life Safety procedures and move-ins/move-outs.
  • Ensured various electronic & manual tenant handbooks are maintained; oversaw the distribution of handbook information to new tenants.
  • Assisted with ensuring tenant lease files are maintained in an orderly and logical manner.
  • Maintained and issued access key/cards to tenants, technicians/vendors.
  • Coordinated with building technicians and/or direct vendors as appropriate.
  • Negotiated bids and prepared and organized the maintenance of all vendor contracts.
  • Coded and submitted property invoices.
11/2008 to 09/2009
Company NameCity
  • In the absence of one (1) Property Manager, executed overseeing the 326,000 square feet.
  • Primary and initial point of contact for tenants, vendors, corporate and ownership.
  • Coded and submitted property invoices to the corporate office.
  • Performed all necessary functions to facilitate tenant move-ins/move-outs.
  • Drafted memos and/or made phone calls to tenants related to lease issues and preventive maintenance scheduling.
  • Wrote work orders for Maintenance department based on information from tenants and/or technicians.
  • Provided office support with maintaining vendor files, mail retrieval and replenishing office supplies.
Residential Real Estate Sales Associate Maryland region01/2003 to 12/2010
  • Personally dealt with lenders, home inspectors, pest control operators, escrow companies, to ensure that all terms and conditions of purchase or leasing agreements were met before settlement or closing.
  • Set and managed appointments to show homes to prospective clients.
  • Compared recent property sales to current holdings to ensure competitive market price.
  • Assisted clients with deciding between financing options to ensure satisfaction.
  • Maintained a working knowledge of competitive real estate through attending conventions, reviewing listings and trade journals.
  • Knowledgeable with legal matters related to the real estate sales and leasing process.
  • Generated lists of properties compatible with buyer and tenant requests and needs.
  • Arranged meetings between buyers, sellers and tenants when terms needed to be negotiated.
  • Assisted in negotiation of terms regarding purchases and leases.
  • Coordinated property closings and oversaw closing procedures.
  • Prepared formal documents such as purchase agreements, deeds, and leases.
  • Arranged for title searches with Title Companies.
  • Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property.
  • Experimentedwith various marketing strategies to increase business contacts.
Education
Real Property Administrator (RPA) -2018
expected date of completion Business Individual Outstanding Achievement Award in Recycling, Montgomery County MD - 2015 National Association of Realtors - 2003-2010 Licensed Real Estate Agent, Maryland -2010
Associate of Science1998Dental Hygiene - MeHarry Medical College/Tennessee State UniversityCity, State
Associate of Science1996Allied Health Professions - Oakwood UniversityCity, State
Personal Information
Reference Relationship Years Known 6 6 At our church, Community Praise SDA church in Alexandria, VA, I work closely with Mr. Mills in organizing the annual celebration of SDA Christian education. He can substantiate my precise and diligent communications to the parents; also the design, development and implementation of the annual theme fall under my to-do. We just finished our 3rd successful annual celebration enjoyed by all. At our church, Community Praise SDA church in Alexandria, VA, I work closely with Mr. Mills in organizing the annual celebration of SDA Christian education. He can substantiate my precise and diligent communications to the parents; also the design, development and implementation of the annual theme fall under my to-do. We just finished our 3rd successful annual celebration enjoyed by all.
Interests
I served Ms. Henley, my HBCU Undergraduate classmate and good friend, as a Residential Real Estate Volunteer Consultant for the HOPE VI Housing Project from 2007-2009, whereas 1,000 clients, under the Section-8
Skills
Accounting, Accounting Software 4.5.0, budgets, closing, competitive, contracts, clients, databases, email, Executive Management, fax machines, financing, legal, maintenance scheduling, marketing strategies, market, meetings, access, mail, Microsoft Office Applications, office, negotiation, Office equipment, Payables, telephone systems, copiers, proposals, Real Estate, Safety, sales, SBT Accounting, scanners, phone
Additional Information
  • PERSONAL REFERENCE LIST Reference Relationship Years Known 6 6 At our church, Community Praise SDA church in Alexandria, VA, I work closely with Mr. Mills in organizing the annual celebration of SDA Christian education. He can substantiate my precise and diligent communications to the parents; also the design, development and implementation of the annual theme fall under my to-do. We just finished our 3rd successful annual celebration enjoyed by all. At our church, Community Praise SDA church in Alexandria, VA, I work closely with Mr. Mills in organizing the annual celebration of SDA Christian education. He can substantiate my precise and diligent communications to the parents; also the design, development and implementation of the annual theme fall under my to-do. We just finished our 3rd successful annual celebration enjoyed by all.
  • v 22 22 Mr. Goss introduced me to the world of Commercial Real Estate management. Not only was I a licensed Maryland Realtor in his EXiT brokerage but I also served as his Office Manager/Property Administrator 2004-2009. When his APM for Commercial Real Estate (PM Realty) took a leave of absence I worked in his office where he can attest to my ability to learn a variety of processes effectively and timely, extreme attention to detail and effective team player attitude. Mr. Goss introduced me to the world of Commercial Real Estate management. Not only was I a licensed Maryland Realtor in his EXiT brokerage but I also served as his Office Manager/Property Administrator 2004-2009. When his APM for Commercial Real Estate (PM Realty) took a leave of absence I worked in his office where he can attest to my ability to learn a variety of processes effectively and timely, extreme attention to detail and effective team player attitude.
  • I served Ms. Henley, my HBCU Undergraduate classmate and good friend, as a Residential Real Estate Volunteer Consultant for the HOPE VI Housing Project from 2007-2009, whereas 1,000 clients, under the Section-8 HUD program, received professional services to encourage certificate holders to be converted into first-time home buyers with seminars, credit repair solutions and counseling. She would agree that I am creative, confident, am well-spoken and facilitate matters professionally and tactfully. I served Ms. Henley, my HBCU Undergraduate classmate and good friend, as a Residential Real Estate Volunteer Consultant for the HOPE VI Housing Project from 2007-2009, whereas 1,000 clients, under the Section-8 HUD program, received professional services to encourage certificate holders to be converted into first-time home buyers with seminars, credit repair solutions and counseling. She would agree that I am creative, confident, am well-spoken and facilitate matters professionally and tactfully.
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Resume Overview

School Attended

  • Dental Hygiene - MeHarry Medical College/Tennessee State University
  • Allied Health Professions - Oakwood University

Job Titles Held:

  • Assistant Property Manager
  • Property Management Assistant
  • Residential Real Estate Sales Associate Maryland region

Degrees

  • Real Property Administrator (RPA) - 2018
    expected date of completion Business Individual Outstanding Achievement Award in Recycling, Montgomery County MD - 2015 National Association of Realtors - 2003-2010 Licensed Real Estate Agent, Maryland - 2010
    Associate of Science 1998
    Associate of Science 1996

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