Administrative/Assistant Manager with 6 years of experience with the desire to obtain an Office Manager position with a dynamic corporation where I can use my energy and skills to develop, motivate, lead and encourage employee productivity and to build a long-term career with opportunity for professional growth.
Attention to detail
Communication, negotiation and relationship-building skills
Problem solving skills
Leadership and the ability to ‘make things happen
Managed as many as 315 units.
Checked the common areas regularly to ensure they were kept neat, clean and free of debris.
Showed units to potential tenants and answered questions about life in the community.
Kept meticulous records of all correspondence with residents and tenants.
Checked rental eligibility by following [Name of Company]'s verification process.
Settled tenant conflicts in the most effective manner possible.
Generated reports detailing project information and predictions.
Organized office operations and procedures. Assist and inspected make ready apt. for new tenants. Advertisement of vacant units. Leasing, screening future residents, ensure apartment is ready for resident to move-in on agreed date. Demonstrate community and apartment to new prospects. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Input tenant Info., lease and documents required in the system.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
Managed daily office operations and maintenance of equipment.
Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Oversaw office inventory by restocking supplies and making purchase orders.
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