Resourceful Representative who consistently meets and exceeds productivity goals.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Developed loyal return clientèle.
Ensured that all expectations were met and exceeded by actively checking up with customers and quickly correcting issues.
Provided quality customer service to patrons of high-traffic restaurant, serving up to 100 meals during busy breakfast and lunch shifts. Waiting on multiple parties and parties of 20 patrons simultaneously.
Dedicated volunteer for local Special Olympics chapter. and in the military family community.
Active parent of a special needs adult and an accomplished high school junior who were both recently named Special Olympics Global Messengers.
Assisted with payroll preparation and entered data into cumulative payroll document.
Coded the general ledger and processed vendor invoice payments.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
Current board member, foundation that awards military children graduating from Lejeune High School who met the requirements/qualifications a scholarship, various fund raising throughout the year and one big Golf Tournament.
Maintained friendly and professional customer interactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Answered multi-line phone systems, routed calls to other departments for further customer assistance when needed.
Entered customer information for work orders, routed work order to appropriate dept.
Organized billing and invoice data and prepared accounts receivable and prepared reports.
Accounts Payable, Accounts Receivables, General Ledger, Payroll,
Invoicing, general office duties
Effectively used items in stock to decrease waste and profit loss.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Greeted customers,checking customer in, answered multi-line phone system routing calls to appropriate representatives, setting up new memberships, cared for children in the child care facility within the health club for club members.
Took care of kennel facilities during off hours of regular employees, including cleaning out kennels with/without animal occupants, fed and hydrated animals. Opened/Closed facility.
One semester quarter
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