Exceptional Leader with a background in Culinary Arts, Human Resources, retail, and Guest Service. Meticulous and motivated, excellent at juggling multiple tasks and working under pressure. Solid experience managing all levels of large scale projects, including creating employee development courses and conducting new hire orientations.
Strong verbal communication
Assistant Office Manager, 02/2016 to 12/2017 Service Systems Associates- Detroit Zoo – Royal Oak, Michigan
Supported GM and Operations Manager with daily operational functions.
Assisted Office Mgr with HR responsibilities, entering personal info, completing files, payroll, call logs
Developed new process for employee evaluation which resulted in marked performance improvements.
Copied, logged and scanned supporting documentation.
Responsible for hiring 150+ employees and scheduling them
Personnel Development Coordinator, 02/2014 to 02/2016 Service Systems Associates- Detroit Zoo – Royal Oak, Michigan
Responsible for employee engagement, creating development courses, Employee of the week, Thank you board, departmental cross training
Assisted in overseeing 200+ employees
A member of the company's Dice Team, employee development, engagement, client engagement
Responsible for creative design for prominent training program
Assisting with HR and daily operations.
Employee Director, 02/2012 to 02/2014 Service Sytems Associates- Detroit Zoo – Royal Oak, Michigan
Responsible for coordinating and conducting job interviews