Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Cross-trained and provided back-up for other customer service representatives when needed.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Accurately logged all daily shipping and receiving orders.
Verified that information in the computer system was up-to-date and accurate.
Eliminated outdated records by sending the records to be scanned.
Identified prospective customers using lead generating methods and performing an average of 100 cold calls per day.
Participated in various incentive programs and contests designed to support achievement of production goals.
Accepted payment from customers and made change as necessary.
Assisted diners with seating as needed
Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
Checked the quantity and quality of received products
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
Cleaned and prepared various foods for cooking or serving
Cleaned bars, work areas, and tables
Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
Greeted guests and sat them at tables or in waiting areas
Informed patrons of establishment specialties and features
Used all food handling standards
Certified in CPR and basic first Aid
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