Energetic insurance professional with more than 19 years in the sales and marketing side of insurance. Creative and
flexible team player with strong interpersonal skills.
Expansion of business volume by 57% while maintaining 99% rate of customer retention.
Assistant Marketing Manager June 2002 to CurrentLancer Insurance Company - Long Beach, NY
Commercial Lines - Auto Rental and Vanpool products Attend trade shows and meet and entertain with prospects or producers on need basis.
Coordinate pre-show and post-show activities at trade shows.
Develop contingency plans and alternative solutions for all projects.
Identify develop and evaluate marketing strategies based on knowledge of company objectives and market trends.
Handle and respond to incoming customer, producer and new business phone calls, email, mail and website inquiries.
Prepare new client marketing files and customer renewal files.
Data input all new client marketing information and submission entries.
Review submission entries with Underwriting prior to quoting.
Underwrite new business ventures.
Prepare, deliver and follow-up on new business and renewal quotes to direct and agency business.
Instruct and review with agents and direct business how policy coverages apply.
Review marketing goals for current year and build and develop new plan for future year.
Sales Supervisor January 1999 to June 2002Lancer Insurance Company - Long Beach, NY
Teachers' Insurance - Personal Lines Auto Led sales calls with team members to establish sales and customer retention goals.
Shared product knowledge with.
customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Telephone Sales - Teachers' Insurance - Personal Lines Auto.
September 1996 to January 1999Lancer Insurance Company - Long Beach, NY
Phone sales to educational employees in New York and New Jersey.
Participated in various incentive programs and.
contests designed to support achievement of production goals.
Consistently met and exceeded department expectations.
for productivity and accuracy levels.
English Literature : Irish Literature & PoetryUniversity of New Hampshire - Durham, NHIrish Literature & Poetry
Adult & Child CPR & AED certified 2006 to current
Self-published poetry book
NY State Broker's License (2000 to current) CE Classes, various seminars & webinars Personal Information Adult & Child CPR & AED certified 2006 to current International Travel Running Self-published poetry book