Performance-driven, insightful Professional with ability to achieve and exceed all business-development and revenue-generation goals in high-pressure environments
Competent at providing excellent customer service, maintaining customer satisfaction, creating trust, and generating repeat business.
July 2017-CurrentAssistant Manger | AXIS BANK | Faridabad, Haryana
To manage a Portfolio of HNI customers of Worth 24 Cr.
To achieve the income target both MTD and YTD.
To cater excellent level of service to enhance the relationship, and to generate business from them.
Responsible for Priority NTB Acquisition.
Customer Relationship Management.
Attending to clients (individuals/corporate clients) concerns & complaints and undertaking steps for effectively resolving them.
Facilitating customer oriented operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Branch Banking Operations.
Overseeing the documentation process for opening and maintenance of current and savings accounts.
Monitoring and ensuring that the Tats are adhered to as stipulated by the bank.
To ensure timely processing of instructions given by the clients towards the operation and maintenance of their accounts.
Focussed towards Zero Defect and No Pendency, self mandated norms with a focus towards Client Relationship Management.
Interfacing with clients to acquaint them with products like savings/current accounts, savings bonds, securities as well as assist in opening/closing of accounts.
Responded to customer requests via telephone and email.
Budgeting and finance
Client assessment and analysis
Participated as a member of organizing team in National Case Development Competition organized by GGSIP University consecutively for 2 years.
Participated as a member of organizing team in National Conference on 25 years of Globalisation and Its impact on Indian Economy organised by GGSIP University.
Participated as the Coordinator of Discipline Team in ANUGOONJ, Management Fest of GGSIP University
Masters in Business Administration with specialization in Finance & Marketing from University School of Management Studies (USMS) in the year 2017.
2014B.comUniversity of Delhi
2017MBA: Finance & MarketingUniversity School of Management Studies, New Delhi, DL
, Name : Tushar Mehndiratta
Date of Birth : 27th July'1993
Gender : Male