Account Advidsor focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.Customer service and sales expert who identifies customer needs and delivers solutions to problems.
Addressed customer questions and concerns regarding products, prices and availability.Recommended cellular mobility devices and services to customers based on their needs and interests, resulting in higher productivity and greater customer satisfaction.Ranked in top 10% of sales managers out of approximately 90 managers in the Baltimore/ Washington region.
Recommended and helped customers select merchandise based on their needs.Informed customers about sales and promotions in a friendly and engaging manner.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Trained new employees on company customer service policies and service level standards.Managed at least 12-15 employees at a time. Succeeded in developing the location into a "One Million Dollar" location with month over month profit exceeding 100k+. My contributions met or exceeded 80% of store total numbers.
Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.Consulted and advised with product placement and demographics. Answered customers' questions about products prices, availability, uses and credit terms.Worked closely with company executives to identify new business opportunities, securing market share and transitioning start up companies into main stream. Successful in marketing and launching several products under the $500 price point and creating profits exceeding $500k in one year time.
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