Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Accomplishments
i have a strong background in customer service. I believe that no matter the situation it can always be resolved. I have been in retail sales in many markets for 25 plus years .I started out in the fashion industry working my way up to a regional manager position at the age of 19. Then changed focus to an up and coming company named Les Schwab Tires . I new nothing about cars nor tires but worked my way and grew extensive knowledge of the industry. I became and assistant manager in Reno Nevada in 1999 where I learned all about a new market and was assisting the manager in advertising,merchandising,sales goals, P@L reports and leading a team of 25 strong and eager to learn employees. From there I was promoted to manager of there Santa Rosa California location.this was a very hard market I learned how to cut cost an operate under extreme distress conditions. After three years the company decided that a few locations no longer made sence so they decided to close 10 locations one in which was mine . From there I decided to return to oregon as an assistant at there Beaverton location. Where in my time there in a down economy sales grew and people learned and friendships grew and most importantly people were promoted.
Highlights
  • Team building
  • Natural leader
  • Employee engagement
  • Persuasive
  • Adaptable
  • Strong public speaker
  • Conflict resolution
  • Leadership mentoring
  • Business analysis
  • Operations management
  • Risk management
  • Forecasting
  • Performance tracking and evaluation
  • P&L management
  • Cost estimating
  • Cost reduction
Summary
focused on cutting company costs and boosting company revenue through innovative management techniques. Organized and diligent with a strong background in sales, planning, budgeting and staffing.
Experience
06/1992 to 08/2014 Assistant manager/ manager Aa Asphalting, Llc | Issaquah, WA,
  • Managed the day-to-day tactical and long-term strategic activities within the business.
  • Capitalized on industry changes to maximize company revenue.
  • Conducted cost, schedule, contract performance, variance and risk analysis.
  • Reduced and controlled expenses by improving resource allocation.
  • Reviewed and approved billing invoices and expense reports.
  • Leveraged knowledge of customers, market trends and principal to successfully market 
  • Collected and reported information on competitive activity during presentations.
  • Drafted business plans, budgets and quarterly and semi-annual business reviews.
  • Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.
08/1987 to 05/1992 Regional Manager Bickford Senior Living | Erie, PA,
  • Opened a new store location and assisted in recruiting and training new staff.
  • Addressed customer inquiries and resolved complaints.
  • Design and implemented customer satisfaction metrics
  • Managed two locations before promoting to regional manager of twenty locations on the west coast
  • Was a strong leader in the fashion world
03/2015 to Current Senior Sales Associate Bed Bath & Beyond, Inc. | San Francisco, CA, CA
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Trained and developed sales team associates in products, selling techniques and procedures
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies for recommending accessories and complementary purchases
Education
Expected in 1988 High School Diploma | clackamas High school , Clackamas, Oregon GPA:

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School Attended

  • clackamas High school

Job Titles Held:

  • Assistant manager/ manager
  • Regional Manager

Degrees

  • High School Diploma

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