I am friendly, dedicated, and customer service-oriented with 7 years experience in the food service industry and 3 years in the hotel and hospitality industry. I am highly skilled in guest interaction, service recovery, anticipating guest's needs, team management, and business promotion as well as pleasing visual presentation. I excel at adapting to enhance customer satisfaction as well as loyalty by demonstration of high quality hospitality etiquette and familiarity with all customers.
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