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assistant manager resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Skills
  • Creating marketing plans
  • Managing retail build outs
  • Excellent communication
  • Interior and exterior cleaning
Experience
02/2011 to 02/2012
Assistant Manager First Fidelity Bank Glendale, AZ,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
05/2012 to 01/2013
Full Time Sales Lead Kohl's Corp. Lancaster, NY,
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Recruited, interviewed and hired talented people offering experience and key selling capabilities to company.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Boosted security throughout store to reduce shrink and discourage theft.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
09/2014 to 02/2017
Instructional Aide Waterford Unified School District Waterford, CA,
  • Provided classroom support throughout planned instruction and individual lessons.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Complied with instructor-developed IEPs and made informed recommendations for adjustments.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Marked homework assignments, tests and special projects.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Delivered instruction individually or in small groups with support from instructor.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
11/2019 to Current
Sales Associate Bassett Furniture Industries Incorporated Frisco, TX,
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Offered product and service consultations and employed upselling techniques.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
Education and Training
Expected in 10/1997 to to
: Cosmetology
Wharton County Junior College - Wharton, TX
GPA:
Expected in to to
: Elementary Education
Howard Payne University - Brownwood, TX
GPA:
Expected in 08/1994 to to
High School Diploma:
Boling High School - Boling, TX
GPA:

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Resume Overview

School Attended

  • Wharton County Junior College
  • Howard Payne University
  • Boling High School

Job Titles Held:

  • Assistant Manager
  • Full Time Sales Lead
  • Instructional Aide
  • Sales Associate

Degrees

  • High School Diploma

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