Performance-driven specialist with expertise in collections, production and quality control for a Fortune 500 company. Skilled in providing exceptional customer service and support with proven ability to efficiently handle account dispute resolution. Known for being detail-oriented and extremely accurate with an uncompromising work ethic. Continually recognized by management as a top performer. Additional skills and strengths include: Quality Assurance Communication Skills/Training Data Entry - 12,000kph Microsoft Office/Ensemble/Data Entry Project Coordination Time Management and Organizational Skills Retail experience Customer Service Management Talented Assistant Manager with excellent issue and conflict resolution skills and more than [Number] years of experience. Highly effective and knowledgeable in providing outstanding guest satisfaction. Seeking a similar position with a new client in [Name of City].
Microsoft Office Word, Excel, PowerPoint and Outlook Access database Advanced experience with Ensemble Customer Service Management platform
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