Assistant manager responsible for managing work flow within the body shop as well as cultivating and maintaining customer and insurance relationships. Top producer for the last 10 years with excellent customer service and communication skills.
Also capable of leading others respectfully in order to accomplish corporate expectations.
Responsible for building and maintaining relationships with customer base. Managing job work flow and technician performance in order to meet and exceed monthly corporate forecast. Auto damage analysis, estimating, and repair scheduling. Maintaining account receivables from customer accounts and insurance companies. Part procurement for repair orders.
Estimator for major direct repair account. Managed 80 to 120 repairs per month .
Estimated exterior damage for trailers and motor homes. Managed day to day body shop process including technician performance, scheduling, and parts procurement.
Estimator for direct repair accounts. Management of technicians and work flow performance. Responsible for quality control repair process standards.
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