LiveCareer-Resume

assistant manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) XXX-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Bilingual/ Translation
  • Learning/ Adaptability skills
  • Proficient with Word, Excel, Powerpoint, and Microsoft
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Sales growth
  • Staff Management
  • Google Drive
  • Training
  • Employee scheduling
  • Budgeting
  • Strategic planning
Work History
Assistant Manager, 08/2021 - Current
Tractor Supply Wilkes Barre, PA,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Housekeeping Supervisor, 06/2020 - 08/2021
Columbus Hospitality Sanibel, FL,
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports and other business documentation.
  • Created and implemented training programs to enhance employee performance.
  • Directed team of 3 personnel in busy hotel with [Number] rooms.
  • Communicated repair needs to maintenance staff.
  • Increased employee performance through effective supervision and training.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours bY 35 hours per week.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Kept building entryway glass clean and polished for professional presentation.
  • Managed laundry sorting, washing, drying and ironing.
Sales Associate, 01/2018 - 06/2020
The Tjx Companies, Inc. Homestead, PA,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Processed product returns and assisted customers with other selections.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Developed, marketed and sold full range of products and support services.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
Assistant Manager, 01/2014 - 01/2019
Tractor Supply Wilmington, OH,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Monitored security and handled incidents calmly.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Achieved recognition for contribution to store success by optimizing sales.
Education
High School Diploma: , Expected in 05/2012
-
FORT STOCKTON HIGH SCHOOL - Fort Stockton, TX,
GPA:
Status -
BBA: Health Administration, Expected in 10/2025
-
University of Phoenix - Tempe, AZ
GPA:
Status -
  • I got nominated to The National Society of Leadership and Success.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • FORT STOCKTON HIGH SCHOOL
  • University of Phoenix

Job Titles Held:

  • Assistant Manager
  • Housekeeping Supervisor
  • Sales Associate
  • Assistant Manager

Degrees

  • High School Diploma
  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: