LiveCareer-Resume

assistant manager resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Forward-thinking Manager with project management experience in manufacturing environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Employee performance evaluations
  • Leadership capabilities
  • Recruiting and Interviewing
  • Staff Supervision
  • Operations management
  • Negotiation
  • Training
  • Google Drive
  • Budgeting
  • Business planning
  • Search Engine Optimization
  • Strategic Planning
  • Contract Management
  • Staff Management
  • Sales growth
  • Employee scheduling
  • Business administration
  • Consulting
  • Financial Management
  • Project Management
Work History
10/2019 to Current
Assistant Manager Select Energy, Inc Pecos, TX,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to dri ve customer engagement and boost sales.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Monitored security and handled incidents calmly.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
10/2010 to 06/2018
Key Holder Michael Kors Trumbull, CT,
  • I was moved to the Canfield location to help open up the store.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
  • Created financial reports and documentation for review by store management staff.
  • Engaged with customers to build rapport and promote long-term loyalty, increasing sales.
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Performed as integral staff member in streamlining opening and closing procedures.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and talents.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Led and developed management team of 20.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives..
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
05/2015 to 06/2018
Cashier/wearhouse Busy Beaver City, STATE,
  • Operated pallet jacks and materiaIl moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Checked packages and merchandise for damage and notified vendors.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds and power washing.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Education
Expected in to to
Bachelors: Psychology, Criminal Behavior
Youngstown State University - Youngstown, OH
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Youngstown State University

Job Titles Held:

  • Assistant Manager
  • Key Holder
  • Cashier/wearhouse

Degrees

  • Bachelors

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: