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assistant manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Also very passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Skills
  • Child Development
  • Client Advocacy
  • Case Management
  • Home Visits
  • Verbal and Written Communication
  • Community Outreach
Education
Sonoma State University Rohnert Park, CA Expected in 12/2019 Bachelor of Science : Sociology - GPA :
Santa Rosa Junior College Santa Rosa, CA Expected in 06/2017 Associate of Science : Child Development - GPA :
Work History
Select Energy, Inc - Support Service Worker
Williston, ND, 01/2021 - Current
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Educated potential participants on available services and processes to engage in program.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Pacific Asian Consortum In Employment (Pace) - Assistant Manager
Los Angeles, CA, 01/2020 - 01/2022
  • Developed manual providing information on community resources across county available to families and children.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Helped social workers build, coordinate and lead programs supporting individuals that are at risk and the homelessness concerns.
  • Spoke with numerous non profits and other groups to expand community engagement and program outreach.
  • Collaborated on program operations and relayed participant feedback for improvements.
  • Oversaw day-to-day activities of residents in our facility.
  • Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
  • Coordinated referrals and direct support for our clients.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Educated potential participants on available services and processes to engage in program.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
City Of Lynchburg - Home Visitor
Lynchburg, VA, 12/2019 - 12/2020
  • Maintained records of client care by documenting visits and interviews and preparing reports of evaluations and observations.
  • Made recommendations and referrals to aid clients in locating proper therapeutic services.
  • Maintained current assessments of families and children and prepared daily portfolios.
  • Provided ongoing case monitoring and evaluation to formulate and update care plans.
  • Coordinated resources and program referrals to support family needs.
  • Recruited families and built positive relationships with parents in order to support parenting roles.
  • Prepared monthly calendars with educational needs and activities.
  • Helped to educate parents and assisted with educational planning and decision making for children.
Languages
English :
Native or Bilingual
Negotiated :
Spanish :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • Sonoma State University
  • Santa Rosa Junior College

Job Titles Held:

  • Support Service Worker
  • Assistant Manager
  • Home Visitor

Degrees

  • Bachelor of Science
  • Associate of Science

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