Meticulous manager, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal. Experienced Server with 5+ years fine dining experience. Talented Food preparation professional with 10 years of experience in all types of food service facilities. Creative professional with extensive project experience from concept to development.
Extensive food/beverage knowledge
Food Standards enforcement
Experience with catering and events
Management and leadership experience
Proficient in customer service
Knowledge of inventory practices
to Current Applebee's – 5158 NC-42 Garner,
Interacted positively with customers while promoting restaurant facilities and services.
Correctly calculated inventory and ordered appropriate supplies.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Prepared for and executed new menu implementations.
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
to 10/2016 Academically Based Child Care – 916 Rock Quarry Rd. Raleigh,
Followed food safety procedures according to company policies as well as health and sanitation regulations.
Trained and managed all kitchen staff members.
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Maintained clean and safe environment, including in the kitchen, dumpster, and sidewalk.
Performed all position responsibilities accurately and in a timely manner.
Routinely moved and stocked food products weighing up to 50 pounds.
to 03/2016 The Garden on Millbrook – 2400 E. Millbrook Rd. Raleigh,
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members, and managers.
Maintained high standards of customer service during high volume, fast paced operations.
Assisted diners with obtaining food from buffet/serving tables as needed.
Cleaned and organized eating, service, and kitchen areas.
High School Diploma: 2007Millbrook High School-
2201 Spring Forest Rd. Raleigh,
Bachelor of Science: Hospitality and TourismCurrentNorth Carolina Central University-
1801 Fayetteville St, Durham,