Capable manager, able to identify areas that need attention while directing others on specific tasks. Solid organization and people skills. Strong communicator, able to relate and adjust to the situation, as well as the needs of the employee and guests. Driven towards excellent customer service.
Training and development
10/2016 to 06/2018
Assistant ManagerGodfathers Pizza － Omaha, NE
Handled all employee scheduling so that the restaurant was properly staffed for every shift. Efficiently addressed customer issues to ensure quick and successful resolution. Offered direction and gave constructive feedback to motivate team members. Delegated work to employees based on shift requirements, individual strengths and unique training. Opened and closed the store, which included counting cash drawers and making bank deposits.
Maintained friendly and professional customer interactions.
Assistant ManagerFreddy's Steakburgers & Frozen Custard － Omaha, NE