My career has required superior customer service skills in each endeavor. The majority of my work experience has been as an In-flight Manager with a major airline. I have continued providing excellent customer service in the following positions:
Assistant Manager December 2017 to May 2018Peruvian Connection － Santa Fe, NM
Train Sales Associates stressing importance of "team" participation.
Create and support positive experiences and opportunities for Sales Associates.
Receive product and conduct inventory audit.
Maintain accountability for transfers of merchandise between store locations.
Monitor store standards for appearance of sales floor.
Assist with merchandising products.
Reinforce Customer Service "first" priority
Sales Associate November 2014 to December 2017Peruvian Connection － Santa Fe, NM
Top Sales Associate during 2017.
Assist customers in creating their individual style.
Maintain working as a team member in all aspects of sales.
Receive inventory and document discrepancies.
Identify items on sale and mark accordingly.
*Customer Service...Customer Service...Customer Service always the number one priority.
Part time Sales Associate March 2012 to September 2014Macy's Department Store － Marietta, GA
Welcome customers and offer assistance
Create customer relationships to enhance sales
Create loyalties by opening new accounts
Have product knowledge to assist customers with choices.
Patient Coordinator Front Office July 2005 to January 2012North Georgia Foot and Ankle Clinic － Canton, GA
Coordinate patient schedules
Resolve patient and account issues
Supervise insurance billing and payments
Focus on compassion and provide excellent patient service